Hello,
I'm Tracy

Instructional Designer & Developer

Professional Skills

With more than two decades of experience as a senior instructional designer, I have specialized in developing training programs across a diverse range of subjects, including soft skills, business, technical, and leadership. My unwavering passion lies in crafting user-centric training that is both lucid and efficient, enabling users to grasp complex concepts effortlessly. Adaptability is one of my greatest strengths, allowing me to seamlessly respond to the evolving requirements of businesses. Furthermore, I gain immense satisfaction from pioneering novel approaches to enhance the efficiency of training processes.

Instructional Design
Instructional Development
Training Video Production
Articulate Storyline
HTML & CSS
Photoshop and Illustrator

Focused Education

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After Effects

In Process

Adobe After Effects is a digital visual effects, motion graphics, and compositing application used for animation. in training, I use it for light animation  for training courses and video production.

Six Sigma Green Belt

Intel Corporation

Six Sigma Green Belts use Six Sigma and the DMAIC methodology to measure current performance, identify process issues, and formulate solutions. In training, I use it to define and measure training solutions and streamline processes.

Certified Usability Analyst

Human Factors International

Certified Usability Analysts apply the key understandings about human vision, intellect, memory, and motor functions to design web interfaces  that balance user performance and visual appeal.

Instructional Design Core

Arizona State University

The instructional design process includes the following tasks: analysis of learning needs and aligning them with business requirements; creating objectives for learning needs; selecting and creating the content to meet objectives, selecting assessment strategies;  and evaluating the effectiveness at the end of training.

My Career Journey...

Over the course of my professional journey, I’ve been fortunate to collaborate with renowned enterprises and organizations that have granted me priceless chances for growth. These opportunities have exposed me to diverse projects that have broadened my knowledge in training design and development. Partnering with these esteemed companies is a privilege, significantly enhancing my career advancement and broadening my mastery in this domain. I am very grateful for this journey and each soul that has contributed to my growth.

Professional Email Services (EMEA)

Desert Financial New Employee Orientation

Customer Privacy

Website Security

IT Leader Connect Cohort

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Ideal Team Player Introduction

IT Leader Connect Cohort

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Ideal Team Player Introduction

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What I Focus on

I have found successful outcomes depend on critical factors.  Below I outline key formative aspects I focus on.

Getting Business Results

Utilizing training for business success entails equipping employees with essential knowledge, skills, and tools to excel in their roles and drive overall organizational achievements. Frequently, training professionals are provided directives rather than a precise problem definition and the criteria for a successful solution. Absence of a clear problem definition makes measuring success notably challenging. To address this, I implement an extended framework called DMADDIE. This framework contextualizes ADDIE by anchoring it in the business problem definition and the metrics used to gauge success.

Throughout my professional journey, I’ve partnered with fellow leaders to propel our companies forward. While grasping learning theories and developmental techniques is vital for effective training, the paramount factor is a genuine commitment to fearlessly seek, craft, and execute the optimal solutions to achieve our business objectives.

Achieving User Performance

Assisting individuals in acquiring new skills is undeniably complex. Many instructional designers wish that creating training based on learning theory were as straightforward as applying mathematical or engineering principles. However, reality is different. People are often not easily quantifiable, yet learning theory offers a semblance of predictability to our endeavors.

Delivering learners the necessary tools for optimal performance hinges on four essential elements: Structure, representing the cultural norms and context of their tasks; Environment, encompassing the conditions in which they operate; Motivation, the driving force for accurate task execution or avoidance of errors (distinct concepts); and Training, which encompasses the actual knowledge, skills, and abilities to consistently and accurately carry out tasks.

Improving User Experience

Prioritizing user needs forms the core of ADDIE, a framework designed to dissect these needs. Yet, all the effort invested in this endeavor loses significance if users encounter a subpar learning experience. While training aids work, it should never feel laborious. Captivating learners through engaging activities, innovative approaches, and insightful scenarios must consistently take precedence.

Nonetheless, seasoned instructional designers comprehend the complexity of balancing creative excellence with imposed timelines. I consistently endeavor to provide not only effective skill training but also a positive user encounter. This is undoubtedly challenging! Over time, I’ve realized that while effective training and tangible business outcomes are vital, they cannot function in isolation. We must also aim to emotionally resonate with learners through meaningful, applicable, and unforgettable experiences.

Getting Business Results

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Achieving User Performance

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Improving User Experience

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